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Privacy Policy

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Effective Date: August 7, 2025

Website: www.jodhpurmarathon.in

At RunnerX (organisers of Jodhpur Marathon), we are committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy outlines what information we collect, how we use it, how we secure it, and your rights related to it.

1. Information We Collect

We may collect and process the following information:

  • Name, age, gender
  • Contact information (email, phone number, address)
  • Emergency contact details
  • Demographic and location data (PIN code, preferences, etc.)
  • Browser/device information (IP address, operating system)
  • Payment and transaction details (through secure gateways)
  • Other details relevant to surveys, registrations, and feedback
  • We also collect non-personal data such as browser type, device information, and IP address to improve user experience.

By registering for our events or using our website, you consent to the collection and use of your information as described in this policy.

2. How We Use Your Information

We collect this data for:

  • Registering you for marathon events
  • Providing event updates and essential information
  • Internal record keeping and data analysis
  • Issuing participation certificates and results
  • Sending promotional messages (only with your consent)
  • Improving the website experience and offerings

We do not use your information for any unlawful purposes.

3. Sharing of Information

We do not sell or lease your personal information. We may share limited data with trusted third-party service providers such as:

  • Payment gateways (e.g., Razorpay)
  • Timing chip and event partners
  • Communication platforms (e.g., Mailchimp, WhatsApp)

All such parties are contractually obligated to keep your data secure and confidential.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Monitor website performance
  • Understand visitor behavior
  • Customize your web experience

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website functionalities.

5. Data Security

To prevent unauthorized access or disclosure, we implement strong physical, electronic, and managerial procedures including:

  • SSL encryption
  • Firewall and malware protection
  • Limited internal access to sensitive data

Despite our efforts, no system is 100% secure, and we encourage caution while sharing sensitive information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law — typically up to 2 years for event-related records.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct or update your data
  • Withdraw your consent at any time
  • Request deletion of your personal information

To exercise these rights, contact us at:

📧 contact@jodhpurmarathon.in

📞 +91 7976058146

8. Children’s Privacy

Participants below the age of 18 must register with the consent of a parent or guardian. We do not knowingly collect data from minors without such permission.

9. Changes to This Policy

RunnerX may update this policy periodically. All changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

10. International Data Transfers

If you are accessing this site from outside India, you consent to the transfer, processing, and storage of your information in accordance with Indian privacy laws.

11. Contact Us

For any questions regarding this policy or your personal data:

📍 RunnerX

Khasra No. 622/253, Dhundhara Marg,

Rohicha Kallan, Jodhpur 342801,

📧 contact@jodhpurmarathon.in

📞 +91 7976058146

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